The usual great service, good food, The convenience of using their medallion device. I also have to say their entertainment was very good.

Pros: The usual great service, good food, The convenience of using their medallion device. I also have to say their entertainment was very good.

Cons: Very disorganized disembarkation

Review: The disembarkation was chaotic. My understanding is that they did not have enough longshoreman to remove the baggage from the ship to the pure area, which caused a back up. I don’t think this is necessarily princesses’s fault, but getting off was cumbersome to say the least. We were almost an hour late from the time we were supposed to get off. My other complaint is one day while waiting in line at the guest services desk it took an hour. There weren’t that many people in line but I didn’t think princess did a very good job of providing enough people to effectively expedite this process. At one point there were six people behind the desk, but it didn’t seem like that many were really working that hard.there was one guy who literally took agent arguing about something. He took up so much time and the desk agent should’ve simply gotten a supervisor to take care of this guy’s problem as he seems to be repeating it over and over and enabling him to take care of other people.

Everything is very good .

Pros: Everything is very good .

Cons: No Cons

Review: We really enjoyed the cruise we just had. Our steward was good. Our waiters Reynaldo & Edmer on Michangelo was very accommodating & make sure you are always satisfied with the service & food the cruise served. We also enjoy the Horizon food plus the service of Don Carl . Always ready to serve us.

Saw some good shows and attended some good excursions

Pros: Saw some good shows and attended some good excursions

Cons: Food selection got real old after 16 days

Review: Our first excursion was cancelled due to have to travel out of the way to avoid a storm, Should have had some sort of contingency for this. There wasn't enough variety to the complimentary food menus including the buffet. The meals really got to the point where we didn't even want to go eat and had to pay extra for a better selection and quality of food.

Staff professional

Pros: Staff professional

Cons: No Cons

Review: Princess is an excellent cruise line. Run in a very organized manner. Service was excellent.

Holiday events and decor. Hawaii is always beautiful and Princess excursions were really good.

Pros: Holiday events and decor. Hawaii is always beautiful and Princess excursions were really good.

Cons: Weather was cool and ocean was active.

Review: First time away from family during the Holidays, but the Crown Princess crew made it feel like we were with family. Great food, good entertainment, and activities as usual with Princess

Staff excellent

Pros: Staff excellent

Cons: Food mediocre entertainment below expectations

Review: Having sailed many times on princess was disappointed with food, entertainment and all the little things I got as an elite passenge. Long lines wanted to purchase makeup and clothes like I usually do but stock minimal.

Staff, food, itinerary, entertainment

Pros: Staff, food, itinerary, entertainment

Cons: Nothing

Review: First let me say that the Medallion system is amazing! Your cabin door is unlocked as you approach it, you don’t have to swipe a card (the medallion displays your name as you approach a register), and it is completely accurate. The staff: there are not enough words to express the level of care that the staff display to guests. Everyone from the maintenance team to the waiters to the officers are personable and caring. The ship is amazing, well decorated and easy to navigate. The itinerary…perfect! 10 days with the best ports!!!

The Crown Princess looked ship shape and well cared for with a friendly crew and excellent food.

Pros: The Crown Princess looked ship shape and well cared for with a friendly crew and excellent food.

Cons: The organization for attending the main meal was disorganized with long lines.

Review: The seas were calm and the entertainment extremely good but needed more variety as it consisted of all singing. The ship could have used more crew as they were short staffed. New beds were badly needed as I think mine came from the first sailing of the ship back in 2000.. I had to have mine replaced at mid-night to allow me to sleep the night away. Tiki Dave and the other presenter were excellent and only wish there were more. Tiki Dave and wife were involved in many excellent activities. Put them on all of your ships.

Pros: No Pros

Cons: No Cons

Review: Great trip!

Crown Princess was a lovely ship. comfortable rooms and nice public areas. There were lots of activities to do on Sea Days. lo

Pros: Crown Princess was a lovely ship. comfortable rooms and nice public areas. There were lots of activities to do on Sea Days. lo

Cons: I read that the Crown Princess engine was having trouble and that affected our time at ports.

Review: Although we had a great time with friendly, helpful staff, excellent food, and smooth sailing, we were very disappointed to have Ketchikan removed from our itinerary. We saw only one glacier in Glacier Bay -Lamplugh. The moonlight visit to Victoria Island was nice but not as exciting as a daytime look at the Butchart Garden. The ten of us on a family vacation really enjoyed ourselves, though. The Medallions were convenient to use even though it took a bit of time and frustration to sign into the app prior to the cruise.

Staff were very helpful and attentive.

Pros: Staff were very helpful and attentive.

Cons: For hearing impaired, communication was quite difficult.

Review:

Staff

Pros: Staff

Cons: Port cancellations after booking and/ or shorten shore time

Review: The staff was exceptional. The ports cities we visited and excursions we did were enjoyable. I would have liked more shows in the Princess Theater. Most of the on board activities were trivia stifle games.

Food is incredible, the beds were so comfortable and large, mini suite had a lot of room, service was great and quick. Entertainment was good.

Pros: Food is incredible, the beds were so comfortable and large, mini suite had a lot of room, service was great and quick. Entertainment was good.

Cons: Pool water was 76. To cold everyday.

Review: The Crown is an older midsize ship but I think she is in wonderful shape. She has been takin very good care of. The decor is classic and beautiful. I really liked using the Medallion and the app to find my ship mates.

Had to utilize the medical center at 5AM, staff was prompt and professional. Our car in steward heard the call go out and later told us his thought was, “those are my people” and asked every time he saw us how things were going.

Pros: Had to utilize the medical center at 5AM, staff was prompt and professional. Our car in steward heard the call go out and later told us his thought was, “those are my people” and asked every time he saw us how things were going.

Cons: Older ship much in the need of some TLC, ie wood railing needs sanding and revarnishing and some elevators needs refurbishing

Review: Can’t say enough on how well we were treated when I had to call for help for my husband. Staff was wonderful, as was the might manager who stayed with me until after we were in the medical center. Tests and following ups were very thorough.

Cleanliness, service, room service

Pros: Cleanliness, service, room service

Cons: Excursion line up process had no direction

Review: We loved our trip. Food was good. Room service was extremely quick. Very clean ship. Service was wonderful. Some activities had standing room only, like comedy shows. We did an excursion at each stop, bought through Princess prior to sailing. At some ports there were staff at exiting (in their cute white uniforms), but we were sent the wrong direction a few times. No one on the ship or at the exit knew if we should go left or right. At some ports the excursion people were right there. However, if they were not you were on your own to find them. You must exit the ship early or you could miss your transport. This cost us time at each port, thus the 4 out of 5 rating.

the ship and staff were tops

Pros: the ship and staff were tops

Cons: none

Review: this is our third princess 10 day cruise

Great staff, well-organized excursions, plenty of entertainment, beautiful ship!

Pros: Great staff, well-organized excursions, plenty of entertainment, beautiful ship!

Cons: I didn't like the way we were pressured to sign up for "free" events (facials, champagne, spa treatments) which turned out to be sales pitches for beauty products, jewelry, artwork, etc.

Review: Congratulations to Princess for not only maintaining the high quality we have come to expect from them, but in many cases surpassing our expectations. We have sailed with Princess several times previously and have always been impressed by the beauty and variety of the lounges, the attentiveness of the staff in both cabin upkeep and in the dining rooms, and the variety of the dining choices. I was pleased to see that the Crown (which I had sailed on in its inaugural year) has been beautifully maintained and shows little sign of age. Yes, it's a huge ship, with plenty of guests onboard, but the staff has figured out how to organize shore excursions so it's orderly and convenient. The logistics were impeccable. The other improvement I noticed was in the entertainment. Not only were there numerous production shows featuring talented dancers and an 8 piece band, but local talent was brought onboard (an opera singer, step dancers, incredible ventriloquist, and other musicians who appeared in the piazza and in the lounges non-stop). It was easy to find something fun to do at all times.

All is satisfying!

Pros: All is satisfying!

Cons: Some shows are very late in the evening!

Review: The staff are excellent! Sanja was always there smiling!

Comfy beds, good size rooms, big 'enough' ship, friendly staff

Pros: Comfy beds, good size rooms, big 'enough' ship, friendly staff

Cons: Elderly crowd, entertainment choices

Review: Overall the cruise was amazing. I cruise for the locations or ports, not the other stuff. The ports on this cruise were fantastic. The ship itself was in good shape, the staff was so friendly, he food was decent (I did the buffet for every meal and was happy with it!), and the upgraded mattresses were super comfortable. My only "issues" were that I'm in my 30's and the average age on this cruise was probably around 60-70 years old. But again, it's a long cruise and who can afford to take their family on something like this? Just expect things to move a little bit slower with that type of crowd. The entertainment seemed to gear their activities towards that crowd - example - bingo. I wish there were more entertainment activities on board, but then again, I'm going on a cruise for the ports. Overall, a great cruise to choose!

gorgeous country and great weather

Pros: gorgeous country and great weather

Cons: We selected too many long bus ride excurisions

Review:

We got off the ship.

Pros: We got off the ship.

Cons: Long slow lines

Review: The long waits and lines in the Princess Theater was something that we had not experienced on other Princess cruises. Talking to other guests they were not happy either. By the time we reached Invergordon the disembarking was much faster. We thought Princess was cheap charging 16.00 for the bus into town. We took the bus into town on the second day in Dublin. Last year we were on the Crown in Barcelona and the buses into town were free. The cruise was fun. We will be back.

servers for cabin and for meal were caring and efficient, and at mealtime fun and informative.

Pros: servers for cabin and for meal were caring and efficient, and at mealtime fun and informative.

Cons: can't think of any

Review: Looking forward to my next Princess Cruise.

Pros: No Pros

Cons: No Cons

Review: Dining staff are very courteous, helpful and accommodating.

Pros: No Pros

Cons: No Cons

Review: Lovely trip

Main Dining Rooms: 95% of foods I was served was very, very good

Pros: Main Dining Rooms: 95% of foods I was served was very, very good

Cons: Horizon Buffet: Variety, quality, & preparation of food often unsatisfactory

Review: Hopefully, when the Crown is renovated, necessary changes will also be made to match the standards of the well executed food service enjoyed on other Princess ships. As usual the entire staff was thoughtful and accommodating. Their good work much appreciated!

Very friendly ship - crew wonderful!

Pros: Very friendly ship - crew wonderful!

Cons: Getting bit shabby -Room & bathroom tiny (no room to put anything).

Review:

Elegant appointments, good food, good service

Pros: Elegant appointments, good food, good service

Cons: 1980s internet, ship shoes some wear

Review: We love the Crown Princess, but she's showing her age. She needs an update, especially to the Internet service, which is all but useless. After a frustrating hour during which I managed to download some email headers (though not the email content) I gave up. Then it took me ten minutes to log out! The ship is lovely, elegant and comfortable, but there are definitely worn areas showing. My only other complaint was the service in the Crown Grill. The servers seemed to be constantly moving about, certainly not lazy, but the food arrived warm, not hot. It seemed disorganized. The regular dining room service was great,and all the staff throughout the ship were friendly and helpful.

Very easy to get everywhere on board, good shopping, nice dining options

Pros: Very easy to get everywhere on board, good shopping, nice dining options

Cons: The ship is getting older and may be looking a bit tired

Review: This was our third cruise on the Crown Princess. It being an older ship, it is maintained really well. There is only one complaint we would have and that is the bed. Having been on other Princess ships with the new bedding and mattresses, we missed having the upgrade on the Crown. However, we enjoy the size and décor of this ship. We would definitely sail on her again with no hesitation.

Relaxing, Fun, Great Food, Lots of activities, Great staff

Pros: Relaxing, Fun, Great Food, Lots of activities, Great staff

Cons: The cruise has to end

Review: Loved this cruise. The staff was friendly, professional and helpful. The food in all venues on the ship was delicious. Dining room staff was wonderful. There were many fun activities to take part in or many places available to relax if that is what you want.

Staff- Allthe staff on the Crown Princess were polite and very helpful. Specialty restaurant were great with excellent food and service.

Pros: Staff- Allthe staff on the Crown Princess were polite and very helpful. Specialty restaurant were great with excellent food and service.

Cons: Ship is showing its age and could us a refurbishing. Several areas of the ship carpet is worn and in need of replacement and or a deep cleaning due to stains. Seats in the dining rooms, buffets and Princess Theater are deeply stained, show excessive wear and should be replaced.

Review: Overall a very good trip with great service by all the ships staff. Food was good to excellent depending on the dining hall, buffet or speciality restaurant you went to. The bed in the Mini Suite, Club Class, was the best I've ever slept in and had no problem sleeping on this trip. Recommend for others to take this cruise and take the shore excursions that show the seasonal change of the fall foliage, beautiful especially in Canada and Bar Harbor.

staff; cabin; restaurants; lounges; entertainment; shop sales staff; 20th anniversary celebration

Pros: staff; cabin; restaurants; lounges; entertainment; shop sales staff; 20th anniversary celebration

Cons: air flow in cabin last night; bar service first two nights; plumbing during disembarkation; Sabatini's menu

Review: This was the best cruise we've had with Princess. The dining, cabin, service desk, and shop staff were all excellent!!! The jewelry and art staff had great people skills and were patient and accommodating. The art presentations and auctions were outstanding; our art experiences were among the highlights of the cruise. The tour options were great and we easily managed a few sites on our own. The entertainment and music were wonderful. We saw the productions the first half of the cruise and, to avoid the crazy stress of getting seats in the theater and Explorer's lounge, we shifted to the lounges for the second half. The musicians was very enjoyable. We have four negative comments: (1) The bar staff in both the Crooners and Wheelhouse were not taking orders or serving drinks the first night or the beginning of the second night. They were clearing glasses when patrons left but they totally ignored anyone walking in and were clearly not taking orders. Patrons had to go to the bar to order drinks. If this expectation was set, frustration could have been avoided; (2) The air was not working in our cabin the last night on the ship; (3) During the disembarkation process, the bathrooms were closed due to plumbing problems. At the same time, my husband got sick. He turned grey, was lightheaded and dizzy, and walking off the ship was difficult. We agreed to avoid calling for help hoping that the fresh air would help him make it to the terminal restrooms; (4) We were very disappointed with the Sabatini's menu and didn't eat there. Despite the negative comments, again, this was a great vacation and we look forward to our next Princess cruise.

Everything. Beautiful decor, friendly and helpful staff, lots of things to do. Just what a cruise should be.

Pros: Everything. Beautiful decor, friendly and helpful staff, lots of things to do. Just what a cruise should be.

Cons: Nothing

Review: Having been on over 20 cruises I’ve found the Crown Princess to be one of the best. Would definitely consider a return to this ship.

Everything was a Pro about the trip with regard to Pre-cruise and tours.

Pros: Everything was a Pro about the trip with regard to Pre-cruise and tours.

Cons: The condition of the ship and stateroom. Needs overhauling, rust is evident.

Review: Really enjoyed Machu Picchu. The service of all the Princess staff was very good, most of the hotels were first rate, except for Santiago (a Renaissance Hotel) and the The Brick in Buenos Aires.

easy and organized embarkation/disembarkation, immaculate stateroom, outstanding food (and lots of choices)in the dining room, room service and International Cafe

Pros: easy and organized embarkation/disembarkation, immaculate stateroom, outstanding food (and lots of choices)in the dining room, room service and International Cafe

Cons: abrasive Shore Tour employee (corrected by his manager), buffet food only fair, not a lot of entertainment/activities on at-sea days or afternoons after excursions

Review: I would like to award 3.5 stars. I can easily deal with only fair buffet food, but I will not accept rudeness from anyone in the hospitality industry. Above con discussing shore tour employee was a Princess employee -- the tour operators, employees of the tour companies, were fantastic! Would have liked more entertainment in the mornings and afternoons. I didn't come to watch a lot of movies --- we can do that anywhere--- we prefer more lectures and fun things. For example, there was Wii bowling, but only for 30 minutes, so each player only bowled 5 frames. I got the feeling that Princess was heavy on those activities that did not require staff involvement (eg movies), as perhaps a cost-cutting measure. Dining room staff (the same waiters each night in Anytime Dining) did not seem to have their act together; guests had to request things over and over again. The food, however, was very very good, much better than Royal Caribbean; some nights it was hard to narrow down the choices!

weather was great, ports were easy to navigate, breakfast buffet was assume

Pros: weather was great, ports were easy to navigate, breakfast buffet was assume

Cons: dinner buffet food was average, finding table in horizon court sometimes an issue

Review: This was our 3rd cruise with Princess and we have 2 more scheduled. Staff is helpful and room was nice. Like a balcony room. Muir woods is assume, go whale watching in Santa Barbara must do Space Needle. Pier 39 is an easy walk from ship.

Everything organized and timely

Pros: Everything organized and timely

Cons: Ship layout confusing

Review: Great cruise and ports

Pretty much the same as other Princess cruises. Always great.

Pros: Pretty much the same as other Princess cruises. Always great.

Cons: The parties for frequent cruisers are always scheduled too close to our dinner time.

Review: Where there used to be separate nights for the better main entrees, this time they had halibut, prawns and lobster all on the same night. We didn't get our invite to wine tasting until that afternoon after it was already over. Because 86% of passengers were new to cruising, or new to Princess we were in the top 40 frequent cruisers so we were invited to the party where all the good food is served.

only unpack once

Pros: only unpack once

Cons: none

Review:

Glacier Bay included, excellent entertainment

Pros: Glacier Bay included, excellent entertainment

Cons: Room needed adjustments--drawers squeeked, outside door growled, only 4.5 hours in Victoria

Review: Staff helpful in adjusting meeting times and facilities, good service to meeting room, Ship seemed a bit tired and worn. Food in regular dining rooms not as good as in past--apparently the best food is going to the specialty restaurants.

Good food and service

Pros: Good food and service

Cons: Weather and moro virus

Review: Thanks as always for your help. We have referred a number of friends to you over the years and will continue to do so. Until we talk to you again, Adios!!

Pros: No Pros

Cons: No Cons

Review:

Service, cabins and shows

Pros: Service, cabins and shows

Cons: food

Review: food was just OK

Great food, in all dining areas

Pros: Great food, in all dining areas

Cons: None

Review: Enjoyed this Cruise very much

Great Staff/Food

Pros: Great Staff/Food

Cons: Entertainment

Review: We had a great cruise (again) on the Crown Princess. Food was great and the staff was friendly and efficient. We hardly ever saw our room steward but our room was always clean and well stocked. He accommodated our requests quickly and with a smile. The ship could use a little care (showing a little wear) but it didn't take away from our cruise at all. Everything was clean. We just went for the value and ease of the Mexican Riviera and weren't sure we would even go ashore. The ports turned out to be a lot of fun. I would highly recommend Crown Grill and Sabatini's for a great dinner with excellent service. We would definitely do this cruise again.

Great food & service. Beautiful ship. Mini suite was very nice.

Pros: Great food & service. Beautiful ship. Mini suite was very nice.

Cons: Not enough daytime activities. Shows were a little disappointing.

Review: We had a very relaxing enjoyable cruise.

Great staff

Pros: Great staff

Cons: too crouded

Review: all aspects very good except I prefer a smaller ship 3000 passengers on a fully booked cruise is a little much for me

Exemplarary staff and service in both the lounges and eateries

Pros: Exemplarary staff and service in both the lounges and eateries

Cons: The quality of the food in the dinning rooms and the Horizon cafe continues to decline. I understand they are trying to economize, but the meats, in particular, were simply much more poorer than ever before

Review: Princess is a nice line to cruise, and the Crown Princess, IMHO, one of their better ships. I really have only 1 negative, and that's the food over all, and the food in the Crown restaurant in particular. Steaks are cooked well, but so under seasoned that they tend to taste 'gamey' for lack of a better word

Excellent service and food. All of the staff was amazing.

Pros: Excellent service and food. All of the staff was amazing.

Cons: Emabarkation took over 2 hours. Disembarkation was not good.

Review: Good cruise.

1. Check into hotel. Hotel goes float about. 3 See nature. 4. Enjoy

Pros: 1. Check into hotel. Hotel goes float about. 3 See nature. 4. Enjoy

Cons: What's not to like?

Review: Top notch in every way.

Awesome food, Pleasant & friendly staff, Great excursions

Pros: Awesome food, Pleasant & friendly staff, Great excursions

Cons: Lido deck slippery when wet; wife fell on ceramic tile during cruise, but is doing much better now

Review: It was a great experience that I will never forget. I will definitely recommend Princess Cruise lines to anyone taking this or any other Cruise.

Ship was big enough to handle its large capacity. The crew were friendly, with the exceptions of 1-2 and interested in making sure you were satisfied.

Pros: Ship was big enough to handle its large capacity. The crew were friendly, with the exceptions of 1-2 and interested in making sure you were satisfied.

Cons: On Thursday, which was a sailing day, they did not have enough activities planned, except for those involving 'sales pitches'. A couple of times the activities indicated on the Princess Patter were not conducted without explanation.

Review: There was not enough time in port, if you had planned an excursion. One example was our excursion in Ketchikan took the entire port time and we did not get to visit the city or its shops at all.

See multiple areas of Alaska while being pampered onboard

Pros: See multiple areas of Alaska while being pampered onboard

Cons: Would like more time in some ports

Review: This was a great cruise. The Crown Princess is a great ship and it has plenty of entertainment and activities for the time at sea. There are a lot of excursions to choose from in the different ports. I enjoyed all of mine. The time at the Ketchikan and Victoria ports was too short, not to mention that the Victoria port was at night. I would have preferred to skip the Victoria port to have more time in Ketchikan.

Excellent and attentive staff. Great food.

Pros: Excellent and attentive staff. Great food.

Cons: Lotus Spa in need of repairs. Some fitness equipment not fully functional.

Review: Lotus Spa was a disappointment. On first visit with wife we discovered that the two special showers did not function. One was being worked on by a repairman at the time of our visit but still did not function properly after his work. Couples spa was very under heated on a solo visit by my wife. The men's separate dry sauna did not function properly on first visit. Not heated at all. Seating area for changing was very inadequate. Of the five or so treadmills that I used, only one had a functioning heart rate monitor. When we asked for a refund for the Lotus Spa it was not handled very well. The spa manager (Britt) seemed accusatory and questioned our motivations in an unpleasant manner. Food in all locations was very good. Wait staff was superb. Boarding and disembarkation handled very well. Skagway should be skipped with more time in Victoria. We arrived after 7 pm at Victoria. Difficult to enjoy a bus tour in the dark.

The staff - super helpful! The views - spectacular! The food - good variety at buffet!

Pros: The staff - super helpful! The views - spectacular! The food - good variety at buffet!

Cons: Beds not comfortable! Layout of ship confusing, even with the map (a few wrong turns)

Review: I think there is a strategy to beds that are a bit hard: you don't want to hang out in them too long so you can get out and buy drinks and gamble (but we don't do either). That said - the crew is amazing. Helpful at every turn. They do treat you like you are the most important person on the planet!

Very attentive from bartenders to servers. They have such great attitudes and wonderful personalities.

Pros: Very attentive from bartenders to servers. They have such great attitudes and wonderful personalities.

Cons: Not enough music in the Piazza. It was one of the last nights and my husband and I were having some drinks. We did not feel like going to a bar. We sat there for 2 hours. That whole time there was no entertainment.

Review: This was mine and my husbands first cruise. It is certain we will be taking another cruise next year. This time we plan on bring the whole family.

Great staff & very nice ship!

Pros: Great staff & very nice ship!

Cons: To many ships in one port at a time.

Review: Very nice!

Pros: No Pros

Cons: No Cons

Review: Awesome trip! This is one cruise you have to do. The scenery is unbelieveable. Only negative for me is not enough time in ports to do excursions & enjoy the individual ports. I would do this cruise again!!

Above average cruise. The embarking and disembarking were the best we have experienced.

Pros: Above average cruise. The embarking and disembarking were the best we have experienced.

Cons: Menus were average at best.

Review: The crew seemed to be SINCERELY friendlier than past cruises. For the most part they seemed interested in all of us. The excursion desk had a few bad experiences that people seemed upset about.

PUNCTUAL.

Pros: PUNCTUAL.

Cons: UNABLE TO TAKE PHOTO WITH CAPTAIN.

Review: GLAD I TOOK YOUR ADVISED, I HAD A WONDERFUL TIME. I WAS SEARCHING FOR A MARRIOTT HOTEL, SO THAT I WOULD NOT HAVE TO RETURN SO SOON. THE AIR IN ALASKA GLAICERS IS CLEAN, e.g. WHEN YOU SUCK ON A PEPPERMENT AND INHALE. CUSTOMER SERVICE ON THE SHIP WAS ABOVE BOARD. ALASKA BEAUTY IS BREATHTAKING.

Convenient because travel agent had a bus to the ship *******

Pros: Convenient because travel agent had a bus to the ship *******

Cons: No Cons

Review: Shows scheduled so you couldn't make it after early seating. Same with dance music. Scheduled when at dinner. Overall just great.

International Cafe staff was the

Pros: International Cafe staff was the

Cons: Crown Grill and dinning experiences were below par.

Review: We have sailed 14 times, 13 on Princess and this was just a disappointing dinning experience as well as cabin stewards .

Very good entertainment, and activities.

Pros: Very good entertainment, and activities.

Cons: Disembarking line, and the last couple of days dealing with the virus on board.

Review: Some of the food served in the dining room was not as good as previous cruises that I have been on. The selections were good, but the preparation didn't meet my expectations. Also there was no chocolate/another kind of buffet night that I have come to expect on a cruise.

Clean, beautiful ship, wonderful crew and staff, lovely balcony room

Pros: Clean, beautiful ship, wonderful crew and staff, lovely balcony room

Cons: None that I can really think of except Cruises are pricey and I always eat too much of the wonderful food and gain weight!

Review: We vistied the Mexcian Riviera on the Crown Princess. The Captain was so lovely, he kept us informed of the weather, the sea conditions, the whereabouts of the ship at all times. We went on two excursions - so much fun. AND THE BEST PART!!! THE BEST PART WAS THE EXPEDITED DISEMBARKING. WE WERE OFF THE SHIP AND IN OUR CARS IN UNDER A 1/2 HOUR. LOVED THAT. All fun things on the ship were organized, on time, enjoyable and met all of our expectations. The two guys on Princess Patter were hysterical and I loved the bed I slept in. I did not want to come home at all.

Activities

Pros: Activities

Cons: Not many hand sanitizers.

Review: Nice ship and staff.

Excellent service, clean comfortable room, spacious balcony, matre d' graciously allowed us to change from anytime dining to traditional dining

Pros: Excellent service, clean comfortable room, spacious balcony, matre d' graciously allowed us to change from anytime dining to traditional dining

Cons: Difficult before the cruise to discern when early traditional dining begins. On the Alaskan cruise we took, early dining began at 5:15 PM which is why we didn't choose that option for the Mexican cruise, whereas it began at 5:45 on that cruise and we would have chosen the traditional dinning based upon that option

Review: All in all excellent, except it would have been nice to stay in Cabo San Lucas a but longer. Also. although the food was excellent, we wondered why there were no Mexican cuisine options on a cruise to Mexico-

Very relaxing and enjoyable

Pros: Very relaxing and enjoyable

Cons: None

Review: This was our first cruise, and it was absolutely amazing! We were treated like royalty, and thoroughly enjoyed everything. The food was exquisite, the service was top notch. It was simply a beautiful vacation!

The ship is beautiful

Pros: The ship is beautiful

Cons: Skimpy state/bath rooms, balconies

Review: Paring inches from state/bath rooms to accomadate more passengers was disappointing. Bath shower controls were hard to adjust--needed help from attendant & location of toilet paper holder was very inconvenient. The comedian even remarked on these. Anyone with too many extra pounds could barely move. Some bars were also inconvenient & servers had to go up/down stairs for orders--making a long wait for drinks. As usual, the food was plentiful with tastes for all, especially the breakfast/lunch buffets, but the dinner menu descriptions & presentations, although very nice, were not what expected--got a big plate with lots of empty spaces due to small portions. One incident occured in photograph shop the night before arr. in FLL. Had purchased pictures, given to family at dinner which they took with to maybe get more. We were basically accused of stealing pix, until I finally found receipt for proof of purchase in stateroom. Know the cashier was doing her job, but tact was not one of her assets. Enough negative--all else POSITIVE!! We had a wonderful family "Decade Cruise"--10 to 80!!

good layout of walking area

Pros: good layout of walking area

Cons: a bit on large size

Review: very front cabins on Baja & Aloha decks are super

Comfortable ship, The captain, the Fine Arts programs and activities

Pros: Comfortable ship, The captain, the Fine Arts programs and activities

Cons: Too many people, poor internet

Review: This was an enjoyable trip, but after sailing on a small ship, there were just too many people. The captain was wonderful. He kept everyone well informed with whatever was going on. When he was walking about the ship, he always made time to stop and speak with passengers. The time just flew by for a 29 day trip.

There are just to many to mention. It was absolutely fantastic.

Pros: There are just to many to mention. It was absolutely fantastic.

Cons: None

Review: Beautiful ship awesome staff. Wonderful experience.

Overall I had a wonderful time. The land tour, the excursions, the stateroom, the staff were excellent!

Pros: Overall I had a wonderful time. The land tour, the excursions, the stateroom, the staff were excellent!

Cons: Ship/Motorcoach

Review: Since the weather in Alaska changes so often I feel the ship that was used should have had an enclosed deck or some sort of covering leading to the buffets. It was also very difficult to view any movies on board the upper deck since most of the time it was raining. Again an enclosed deck covering would've been ideal. Also I would have thought more salmon would be served at the buffets since I am on an Alaskan cruise. There was also a shortage of motor coaches to transport passengers to the airport after disembarking from the ship.

Wonderfully efficient and helpful

Pros: Wonderfully efficient and helpful

Cons: Internet too expensive

Review: The land portion was extremely well done. We had a terrific land tour director, Leah Iverson, who was efficient, organizer, and on top of all facets of details, and fun as well. She made the days enjoyable by her help. Our cruise on board the Crown Princess was wonderful. Food was great, ports of call good, and the excursions we took well done and great memories. Overall, Princess did an outstanding job of making everything seamless in taking care of connections, ease of travel, and answering any and every question we had. Everything was, in our view, excellent. We will definitely use Princess again in our travels.

warm, friendly service from the entire crew

Pros: warm, friendly service from the entire crew

Cons: A little hard sell on the jewlry and art

Review: Really enjoyed the cruise, largely due to the friendly and accommodating staff. Loved having the naturalist aboard to teach us about the history, geography, flora and fauna of Alaska. This really enhanced our experience when watching for wildlife and visiting the glaciers.

Service, shows on board, good service and food.

Pros: Service, shows on board, good service and food.

Cons: Connection through LAX.

Review: Great trip. Weather was cooperative during the entire trip. Ship accommodations were great. Service wonderful!

Pros: No Pros

Cons: No Cons

Review: Cruise was most enjoyable. Staff great.

Above

Pros: Above

Cons: Too many hours in line at airport to get luggage, go thru customs and security at Vancouver Airport. Would take Cruise North to South or take bus from Vancpuver to Seattle Airport.

Review: Princess is extremely efficient, prepare excellent food. Highly staffed with smiling and happy people. Mini suite was comfortable and clean. Room Stewart took care of our every wish and prepared a Birthday surprise in our cabin while we were at dinner.

Pros: No Pros

Cons: No Cons

Review: Princess did everything to make our experience the best. They made boarding and exiting easy. The staff without exception treated us like royalty. Will miss that since we are back home. I would definitely recommend Princess.

Hospitality of staff, Excursions, Organization of Princess

Pros: Hospitality of staff, Excursions, Organization of Princess

Cons: Buffet, Not a lot of variety in activities, location of hotel in Anchorage

Review: The cruise was really great! I enjoyed the food at the Botticelli dining room; however we had an early dining which tended to get in the way of activities and therefore we did not use it but twice. The food at the buffet left a lot to be desired. The hospitality of the crew was superb. The ports were very much geared to the tourist stores which made it good for getting t-shirts for family, but that got old very quickly. We were really impressed with the excursions- whale watching in Juneau and hike and raft in Skagway. Princess did a great job of organizing and making sure that we got to our excursions as well as to the destinations at Denali and Anchorage. I was surpisingly impressed with the food at the ports- Harbor House in Skagway was the absolute best! Anchorage had things to do-outside the downtown area. So we were limited to what we could do there because we could not get out of downtown without spending a ton of money on a cab. I was disappointed in the location of the hotel in Anchorage, or at least the limited means of transportation there. Overall, I would recommend this cruise.

Cleanliness of hotels and ship. Staffers at the hotels and ship were very good.

Pros: Cleanliness of hotels and ship. Staffers at the hotels and ship were very good.

Cons: Food at the hotels and on the ship was mediocre with the exception of Sabatinis which was excellent.

Review: The cruise was very organized and well done. All land tours were well planned and fun. The Princess Hotels were immaculate and well staffed except for the Fairbanks Hotel. Their balcony was wonderful but not staffed. Also the food menus at the hotels were basically the same with the food being very average. The food aboard the ship was also very mediocre with the exception of Sabatinis which was excellent.

Dining on the boat was great and we enjoy Lisa and Anthony alot

Pros: Dining on the boat was great and we enjoy Lisa and Anthony alot

Cons: See review

Review:

The amenities on the ship were awesome & we had a good sized balcony. Very nice!

Pros: The amenities on the ship were awesome & we had a good sized balcony. Very nice!

Cons: We had better food on a cruise we took on another cruise line but over all, I have to say it was still a good time.

Review: The cruise was every bit as fun as my last cruise on another cruise line. I liked the other cruise line better than Princess but that's not to say that I didn't enjoy it! My husband & I went for our 30th anniversary & not only did we get a champagne brunch (huge) but we also got a special dessert at dinner! I really liked the fact that you could buy a drink card for soda once & you got free refills the remainder of the cruise. The ports were great & we had a lot of fun! We swam with dolphins in Puerto Vallarta. In Cabo, our excursion was cancelled due to weather but we had a great time shopping & eating while we were there, just the same. Highly recommended!!